BED BATH AND BEYOND CONTACT CENTER JOBS UPDATE
BED BATH AND BEYOND CONTACT CENTER JOBS SOFTWARE

If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. This email address is only to request reasonable accommodation for the application process due to a medical condition. If you need reasonable accommodations to complete the on-line application, please contact the People & Culture Department.

Excellent interpersonal and collaboration skills required to work with different levels of business leadership, business users and functional teams.

Excellent written and verbal communication skills.Microsoft Office Tools (Excel, PowerPoint, Word), typing proficiency is required and experience with a case management system and HCM system is preferred.Previous experience working in a Customer Service or HR environment preferred.

Previous Contact Center experience is a plus.High School diploma or equivalent required.The ideal candidate for this role will possess the following qualifications: Stay informed of Company and department policies and procedures.Дemonstrate strong ability to effectively partner with other HR teams and operations. Perform advanced clerical duties with a high degree of urgency in a frequently changing, fast paced environment. Meet established performance criteria and required service levels.Д¬ontribute to knowledge sharing within People & Culture ServiceВ Center.

BED BATH AND BEYOND CONTACT CENTER JOBS UPDATE

Maintain and update myHR process and resource materials as necessary.Д®nsure strict confidentiality of all work and information, based on company policies and procedures. Surfaces patterns of data integrity issues to HCM Team. P&C Business Partner or appropriate Center of Excellence.Д®nsure data integrity in myHR (Workday) by regularly auditing employee data. Provide internal and external customers with relevant information by utilizing all available resources and following applicable scripts. Identifies unexpected results or process defects and works with HCM Manager to resolve. Responsible for case management through use of Oracle, will provide follow up and status updates to Associates and Managers regarding open tickets until timely resolution.Д¬ollaborate with HCM Manager to maintain ongoing relationship and a complete grasp on their processes and procedures. Directs internal customers to additional resources, including documented information, reference materials and self-service tools. Utilizes various resources to ensure that a complete and accurate answer is provided. Provide Shared Services support by responding to Associates and Management via email and/or phone regarding HRIS questions within 24 hours.

BED BATH AND BEYOND CONTACT CENTER JOBS SOFTWARE

HCM Coordinators will be trained on HRIS software and programs. This positionвЂ™s work is generally of critical and confidential nature. This role will transact within the HRIS platform on functions that reflect substantial variety and complexity and may be within one or more functional areas of Human Resources, including administration, compliance, report generation, and recordkeeping. In this remote role, the HCM Coordinator is responsible for completing a variety of functions utilizing the HRIS platform.

Bed bath and beyond contact center jobs